Mavis Tires & Brakes

Amazing place, could not be more satisfied with my experience. The assistant manager Manny has outstanding customer service, communication could not have gone better. Even made me feel good about myself; went in for a new set of tires and left feeling like a million bucks and like I can take on the whole world. Got the job done quick, made it look like child’s play, and I couldn’t be more satisfied with my new set of tires. Definitely recommend this place. Ask for Manny, great guy to work with, he’ll take care of you!

Had a great experience coming to Mavis. I had gone down the street to get some work done and was told everything was fixed. I came here to Mavis because I had a feeling they didn’t fix it. Come to find out they never switched out or fixed the actual problem. I met the new store manager Jaime which he was very helpful. He got me a good deal and his workers got the work done right! I most definitely will come back in the future and will definitely recommend this place to family and friends.

Rick at this location has outstanding customer service across the board, he and his team did a fantastic job for accommodating time to fit my truck in towards the end of the day (twice in a week, for two different things!) and they still got the job done. Any work that I have had done at Lombard Mavis I have never had any problems with. Look for Rick, the general manager at this location, a great guy to work with on whatever you need done.

The staff at this location is more than 5 stars. I will keep my reason for going quiet as its embarrassing however the lady in the front and I feel so bad for not getting her name did not look at me weird or funny, she said pull your car into the bay. This is the first time I have ever experienced such wonderful employees at a repair shop. This is the ONLY place I will take my car from now on when I need it. They made that much of a impact on me. You just don't see this kind of customer service anymore. I would encourage everyone to go here for tires and more. They truly are the best. I would put them 1 million stars over Discount Tire. I didn't even bother going there and I am so happy I went with my instinct. I think the one guy that helped was on lunch and dropped what he was doing to help me which I was on lunch. I just wanted to say thank you for being AWESOME! the entire team over there. Keep up the great work!

Great service and very professional. Identified the problem and even referred me to someone else to deal with an issue outside of their scope.