Panda Express

• Maria Cruz
  
  
  (February 7, 2019, 12:33 am)

  I visited this Panda location on my way home today. Usually I visit either the Crystal Lake or the Algonquin location but the employees and their attitude at those locations has annoyed me to the point where I made sure to stop at the Huntley location today.
  
  The place was packed as there was a fundraiser going on but the employees made sure to be very quick while still very courteous and they definitely had a great attitude about being at work. I spoke with a younger girl who's name I unfortunately did not catch but she was wonderful and made sure I was taken care of and knew the expected wait time for a new batch of items to come out.
  
  I also interacted with Karina who was absolutely fabulous. She appeared to be in a very pleasant mood and let me know that they want to make sure their customers are satisfied with their complete service and food received as this location won't be successful without it's customers.
  
  The food tasted very delicious and was exactly what we expected to receive in our order. There have been many times where I get home from the other before-mentioned locations and a side sauce has been missing or half the food fell out because the box wasn't closed or other issues have occurred. This was definitely not the experience with the Huntley Panda location.
  
  I will definitely be returning to this location, even if it's not always in my way home, just so I can experience the positive attitude these employees shared and have my order given to me correctly.

• Happy Camper
  
  
  (July 18, 2018, 3:48 pm)

  Love this location. Staff very friendly. I’ve been to several Panda’s and this is the only one I’ve been to where everyone shouts a greeting when you walk in. Fun vibe:) Very busy location so drive through can be a bit of a wait, but to be expected. (It’s not McDonald’s!) Food is made from scratch, and love those fresh cut veggies. Impeccably clean. Great addition in town!

• Mark Beckstrom
  
  
  (July 3, 2018, 2:30 pm)

  This is a brand new location. I arrived at noon. Parking lot was full, I had to wait to get a spot. Inside I was surprised that there was only one customer in line in front of me. Plenty of open tables for sitting. The Food. As a frequent Panda Express customer I have become accustomed to generous servings. This time the portions were a bit on the smallish side. They were out of one item and asked if I still wanted it. I was told it would be 3 to 4 minutes. I accepted paid, got a table, filled my drink, sat and started eating. I had almost finished before the dish arrived. Way way longer than 4 minutes. The new dish was nice and hot. The original was only warm.
  
  I suspect that this was a symptom of a new store and inexperienced team members. I will return because I enjoy Panda Express. My review and rating will be upgraded if earned.

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