Lake Zurich Illinois Secretary of State Facility

• Rob Pento
  
  
  (December 7, 2018, 11:07 am)

  Great staff, fast service. Got here at 0840. Was here for new driver's license renewal. Written test is on touch screen, with 35 question, but u need 28 correct to pass If you get 28 correct, the test stops and doesn't keep giving you the remainder of questions. Very fast process. I was in and out. No real lines, and minimal waiting. Handicapped access to building with handicapped parking. Parking is free too. Fee to renew license was $30 + $1 if you pay by credit/debit card.

• Danielle Wunrow
  
  
  (December 3, 2018, 8:31 pm)

  I had just moved here. So I came in on a Saturday to get my license, registration and plates. The whole process went smoothly. I would go early, because they are super busy. All the staff I dealt with( about 6 of them) were all super nice and helpful. I was in there for 1.5 hrs, but I had more then average to get done. As for having to take the written license test again. That stinks for sure. It would be nice if there is a quiter location to do it. The computers for the testing worked well and the process was easy. Just distracting for people that have a harder time taking tests. But, that isn't the workers fault at all.

• meredith Hodson
  
  
  (November 20, 2018, 12:56 pm)

  This is probably the most efficient and happiest DMV I have gone to in the surrounding area. I went on a Saturday to change my license and the 3 gentlemen in front checking everyone in were VERY pleasant and informative. The line moved quickly even with how many people were in line (I got there at 7:30 am when they opened). I love that they do the order in reverse ( photo before you see an agent) as that helps to kill time before your number is called. Once my number was called, the agent was pleasant and quick. I spent an hour there but it did not feel like an hour. I would definitely recommend this location for those who need any SOS/DMV services.

• Harley Rose
  
  
  (November 8, 2018, 12:42 am)

  Best secretary of state around. I usually go to Deerfield but they never are useful and the employees are not to pleasant nor helpful bit at Lake Zurich there quick efficient nice and always have a great attitude no matter how jammed with people they are and they are extremely helpful. Great place to go!

• James Franklin
  
  
  (November 2, 2018, 11:20 am)

  I was received very kindly at the information desk and explained thoroughly the options I had and then guided to my next station. At each station I was treated equally as nice. The complete process was fast and efficient. The employees made me feel relaxed and not so nervous. I had always been treated kindly and politely at the Libertyville location and sad when it closed. I am happy to say my experience in the Lake Zurich DMV was very much the same. Thank You for this opportunity to give my feedback, Sincerely, Jim

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