Address: | 5230 Horseshoe Lake Rd, Collinsville, IL 62234, USA |
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Postal code: | 62234 |
Phone: | (618) 344-7949 |
Website: | https://horseshoepets.com/ |
Monday: | 8:00 AM – 6:00 PM |
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Tuesday: | 8:00 AM – 6:00 PM |
Wednesday: | 8:00 AM – 6:00 PM |
Thursday: | 8:00 AM – 6:00 PM |
Friday: | 8:00 AM – 6:00 PM |
Saturday: | 8:00 AM – 3:00 PM |
Sunday: | Closed |
Well integrated use of technology for communication, use of texting and email for appointment reminders, results and answers to questions very quickly eliminates need to wait on phone. Large staff allows less waiting during appointment and easy to make convenient date for next one. Great location and thankfully haven't needed expert therapy overhead others talk about their experience in waiting area.
There is no way to say how much these guys and gals mean to us. They have taken care of our furbaby Sassy since she first came home. Always caring understanding and compassionate. I would not trust Daddy's girls health to anyone else.
The hospital is so impressive. I was able to get my dog in same day because of chance. They were so helpful with care and explained what first steps and medicine we should try while test results came back. The vet and tech even sat on the floor with my dog to do the evaluation. Thank you ❤️
The shelter I adopted my elderly dog from uses Horseshoe Lake for their medical needs. After one visit with my dog, there was no reason for me to look elsewhere! The entire staff is knowledgeable and patient with any and all questions. I once used the after hours emergency line and was greeted with a calm, empathetic vet who comforted me as I assessed my dog. Her typical vet called to follow up the next day to make sure she was back to normal!
The techs are also so kind and actively listen to concerns. The vet helps prioritize services if financing is an issue (they also accept Scratch Pay and Care Credit!) The care is exceptionally great and prices are competitive with similar clinics back home. I cannot give enough praise to this staff. I even switched my senior cat over to their care!
The staff at Horseshoe Lake Vet were amazing! They were able to accommodate my large breed canine that we had adopted from the humane society. I will forever be taking my Danny here and they will be my first recommendation. I couldn't have been happier!!