Books-A-Million

Clean organized. Was looking at a display in the middle isle and an associate. Which I would have asked her name so I could have called her out with kudos, mentioned there was more of what I was looking at over there in that isle, as she pointed. That was very helpful, and appreciated. Some associates im sure could have just walked by. I truly appreciate that. The cashier was okay. Had to greet him first and make he converse. No energy of customer service there. Overall. Id return.

Love this store. 1st time visit and was really impressed. Big selection of books. Good prices. I have a teenage daughter and the selection of books for her was amazing. Coffee shop in the back was really good as well. Will definitely go back.

Great book selection. I would suggest more of a "soft sell" on the rewards club. Personally wanted to pop in and pick up a few stocking stuffers and ended up with a delay due to that and reward magazine subscription offer as a "reward".

First time in this bookstore. Was blown away by the selection and really enjoyed the atmosphere...until I went to check out. I asked about a rewards card. I was given a price I'd have to pay and let the cashier know I didn't have the cash in me that day, but would check into it later. She told me I had to consider it, as it may not be there on my next visit. I said I would just have to take that chance. She then said I was eligible for four free magazine subscriptions and again, I said I wasn't interested. She then asked if I would buy a toy for a child for Christmas, what didn't she understand when I said I didn't have extra money that day. She then acted like I was dirt, took my money and turned around and went about her business. I left upset and thought, "well, last vist here". Maybe they expect anyone who lives in that area has money to burn. I was only there to pick up a collectors magazine, not to be belittled for my financial decisions