Address: | 28 Kettle River Dr, Glen Carbon, IL 62034, USA |
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Postal code: | 62034 |
Phone: | (618) 656-0522 |
Website: | https://www.caliber.com/find-a-location/glen-carbon |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
I came to Caliber for repair after getting spray paint all over a side of my car. The amazing people in the shop cleaned and replaced everything making my suv look brand new in just a day! Everyone there was so friendly and helpful from my appraisal to picking up my car. Thank you again!!
I was very impressed with the service we received. The communication was excellent, telling us each step in the process - daily. My car was returned much cleaner than I gave it to them (kids, minivan). The service was excellent and speedy. Thanks Caliber Collision for a job well done!
They made a stressful situation extremely easy and kept me updated through out the week. The repairs were perfect and the best part is they detailed my car before it was returned to me. I couldn't be more satisfied!
Caliber did a fantastic job with my vehicle after an accident. They were communicative, accommodating, and extremely efficient. I was surprised how quickly they were able to accomplish the job and how polished it was—my car looked like it had rolled off the factory floor. Misty and Kristy were super helpful in scheduling and organizing the repair and Angel was very informative in explaining what they had done. Very satisfied with my experience. Thanks to everyone at Caliber who worked on it!
I'm new to the Edwardsville area after only moving here in January. So when I was rear-ended back in November, I was lucky that my folks knew a place in the area with a high success rate, and not too far of a drive.
The appraisal process was easy to set up and didn't take more than 15 minutes. They recommended that I drop my car off for repairs after all the parts arrived first due to my job requiring I drive a lot. They commented, "this way the repairs won't take nearly as long."
Their level of communication was great, making sure to let me know when all the replacement parts had arrived, when my vehicle was in its final stages of repairs, and when it was ready for pickup.
The best part of Caliber Collision was their flexibility with my schedule. If you can spend a minute to call them in advance, they will offer you a grace period like they did for me - whether I was 20 minutes late to drop my car off, or showing up minutes before they closed to pick up it up.
The crew behind the repairs deserve a huge thanks. They know their craft because it only took them three days to complete my vehicle. Another huge thanks as well to the gals at the front desk for answering all my questions and waiting till the doors closed on Friday to get my car back - seriously, you folks went the extra mile.
Thank you again!