Address: | 4350 New Missouri Ave, Alorton, IL 62207, USA |
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Postal code: | 62207 |
Phone: | (618) 875-2000 |
Website: | http://www.genuineauto.net/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Ok I don't know where to start. Customer service and satisfaction was awesome. I had my car towed the shop on a monday and it was done the very next day I thought I was going to have to wait at least a week. The mechanic servicing my car had great communication. They are a bit pricey BUT you get what you pay for. I will continue to do business with Genuine
A leaky brake line left my husband and me stranded 5 hours from home in Alorton, IL. Luckily, we broke down right across the street from Genuine Automotive! They made our emergency, their priority. I can’t say enough about how pleased I am with their service, honesty and swiftness in getting us back on the road safely! If I could give them 6 stars I would! I HIGHLY recommend Genuine Automotive!
Do a great job.
Friendly, reliable, affordable, fast.
Editing to add: GA has become our go-to mechanic. He has serviced all of our vehicles over the past few years. Each time, he takes the time to note any potential issues, calls us to get an okay before proceeding with any work, provides us with an (almost to the dollar) quote, and then gets the work done quickly and efficiently.
We appreciate their hard work!