Elwood's Appliance Inc

I will never use another appliance company ever again.

We moved to Ft. Wayne last week from Bellingham, MA to a house that desperately needed appliances. Instead of going to a big box store, I thought I’d try a local place. Elwood’s was about ten minutes away, and had good reviews, so I gave it a shot.

I was met by Mike, who was extremely personable, knowledgeable, and refreshingly honest. He gave me a run down of the inventory, and informed me that a new order would be arriving in a few days. I told him that I would return then.

When I returned (yesterday), there was indeed more stock, but I was happy selecting what I had my heart set on earlier. I was once again helped by Mike and two younger men who were brothers. The purchasing process was smooth and the price was UNBEATABLE. They informed me that the three appliances would be delivered within 24 hours, and for only $50! I was beside myself.

Today came, and I received a call that they could deliver the appliances two hours earlier. They showed up, moved the appliances, and installed them quickly. That included hooking up the gas stove, the range microwave, and almost hooking up the water line to the fridge (I had plumbing issues that need fixing). The owner himself came by and assisted in the installation process.

Overall, I give them 5/5 stars, due to pricing, personality, and promptness. Top notch ownership, management, and employees. They exemplify the way every business should be operated. My wife and I are very pleased, and have become Elwood’s customers for life!

Recently purchased a replacement freezer. Staff could not have been more helpful, and the delivery guys were great! Polite, efficient and accommodating especially since getting the old freezer out and the new one in was a bi of a challenge. Also great at keeping us advised as to when to expect delivery. Cannot recommend them highly enough! Thanks guys!

All went well with this store. Sean the manager was great to work with. They were willing to work with price which was a real plus because I can afford to shop anywhere I please and will walk right out the door so if they want my busines that is a deal maker. They even worked with me on delivery price since I live across state line in Ohio. The manager made sure the installation personally was right as could be as he help me to quickly remove my cabinets to fit refridge in space (it didn’t look that big at store lol). When it comes to business I’m hard to get along with I would shop here again for sure or recommend this store.

Awesome refrigerator's