Napleton FIAT of Indianapolis

They were amazing!!! I had a sudden issue with a back break light on a long road trip, so I stopped by the nearest Fiat dealership. I called and less than 15 minutes later, I was there and they were already repairing my light. They were fast, inexpensive, thorough, and kind and extremely helpful the entire time. Could not have had a better experience!!

So, we just had the most awesome experience we could’ve ever hoped for. We were out test driving a 4 year old Fiat 500X with 85k miles from an independent car dealer when we experienced a vibration while the car was in drive and stopped. We called Napleton Fiat of Indianapolis and ask for service. We were connected to Jeff Bell and we explained our situation. He offered for us to bring the car into him immediately and he would do an inspection to let us know anything and everything that might be going on with that car. Jeff and his team completed a very detailed inspection and provided back a written report. The vibration turned out to be an engine mount that was beginning to fail. They also inspected almost everything you could think of including suspension, brakes, tires, linkage, etc. They could’ve very easily told us many of these things needed repaired or replaced and we would’ve believed them, but instead they verified that the car was in very good shape and worthy of consideration to purchase. Considering there was no future commitment or past loyalty on our part we are humbled by the attention and transparency afforded us. We did go back to the dealer and purchase the car. Napleton can count on our loyalty going forward as long as we have this car.

This is my second visit to this location....While needing a Recall done on my Fiat, I was greeted with kindness and reassurance that my vehicle would be repaired properly, and timely, and it was! Will Peters and his team were Great, and I would have no problem recommending this location for all my Fiat needs.
Thanks Napleton Fiat :)

Jeff Bell was extremely helpful and explained everything thoroughly. I was treated like a first class customer and I couldn’t have asked for anymore! My maintenance was taken care of and he went over the paper work completely and made it easy for me to understand. Jeff was the best!! Thank you again! 5 Stars all the way.