Kroger

Good customer service actually exists! I got my oil changed here recently and it took a very long time as I waited, I was running late for an appointment I previously called ahead to ask what the timeline was so I was comfortable in making the decision to do it but much to my dismay it took over an hour. I was clearly upset and vocalize that, however Alex the manager recognized it and discounted the service drastically! Hey money talks and good service pays. Great job Alex

I'm so glad I finally found someplace reliable to take my car. The manager, Alex, is phenomenal!
He made sure that I was well taken care of. He took the time to explain everything that needed to be fixed and didn't try to fleece me with the prices. After the shop fixed my car, he was transparent about some problems that my car might have in the future (it's a little beater car) and said he would be happy to pencil me in if they gave me any more trouble.
I'm incredibly grateful for the quality of service and will be going back.

I received nothing but great and friendly service from Alex and Doug, plus everything was explained to me very well! I just moved to Oakland county recently and went to many auto shops and had nothing but bad experiences. I’m very happy that this place was recommended to be and I will always bring my vehicles to there shop! I highly recommend them!

Fantastic service at a great price!!!! Doug was honest & very fair with his quote up front. The technician, Dean, did great work and has put my vehicle with over 300K miles back in action. I really appreciate the entire team at the Midas in Novi, MI for their professionalism and the respect they give to their customers. Thanks Team!

I received excellent, professional auto repair services at this Midas shop. They know what they're doing, they gladly answer your questions & they get the job done flawlessly. I had a/c repairs done last year & recently I returned for brakes & rotors. I am so happy with their services, that I plan to frequent for all my future oil changes, as well as some other neccessary maintenance that was recommended for my 2010 vehicle. Last point, I find Midas to be honorable & trustworthy, and I don't feel like I'm being conned, like I do at the Chrysler dealership. Highly recommended!

A shout out to Jeremy!
He was stocking shelves but took the time to ask if we needed help finding something. Told us to have a nice day ! Very pleasant and well manered young man.

Shout out to Brandon in dairy, he helped me find my yogurt the night before.

Shout out to Kathy!
She checked us out, very friendly, asked if we found every thing we needed. Have a nice day she says!
This store is finally clean looking and has some nice friendly people!
Shout out to Kroger for getting it cleaned up!