Address: | 5530 W 84th St, Indianapolis, IN 46268, USA |
---|---|
Postal code: | 46268 |
Phone: | (463) 241-3927 |
Website: | https://www.universalrfg.com/ |
Monday: | 8:00 AM – 4:00 PM |
---|---|
Tuesday: | 8:00 AM – 4:00 PM |
Wednesday: | 8:00 AM – 4:00 PM |
Thursday: | 8:00 AM – 4:00 PM |
Friday: | 8:00 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
One of the most professional and courteous companies I have ever dealt with. From the initial inspection of our roof, to coordination with our insurance company, to installation, and the final inspection. Every facet was completed on time with excellent communication with the homeowner.
I was referred to Universal by a friend and fellow customer and found them to be responsive, professional and thorough. Their crews worked very long hours on our home and the result was excellent. I also appreciated the communication with our foreman during the project. In a time where quality work seems to be a diminishing attribute, I am happy to endorse Universal and their services.
Universal Roofing and Exteriors is absolutely fantastic. Ethan, our representative, stood by our side when our insurance company drug their feet and changed claims adjustors on us. He fought for us and it really meant the world to us when we already had a lot on our plate. Our family is forever grateful for truly exceptional customer service. Our new roof is lovely, added value to our home and we know it's safe and gives us peace of mind!
We have used Universal Roofing not only for repairs but for recent large project of replacing roof with composite slate and new gutters. They were easy to work with and professional at every step. Billing was transparent and held no surprises. The install took some time related to size of project but pace was consistent and crews did a good job with clean-up. Quality and customer support seems excellent. They have the skills for complex projects. If I needed another roof, I would contact them.
Universal roofing is a family owned and operated, and have been around for 35 years. They did my parents roof 20 years ago and did my roof in 2020. Turned out really well, and had no issues.
Universal installed gutters, downspouts, siding, windows, doors, flat roofs, steep roofs, and can do copper bays.
I was thinking about switching to a metal roof over the front porch but decided not to do it.
The roof took 1 day to remove and install. The crew worked until 8:00 PM and was starting at 7:00. Gutters were installed a week later.
Communication was excellent and the quality of work was amazing. They cleaned my yard very well and protected my plants. No issues with the install.