Address: | 127 S 35th St, Council Bluffs, IA 51501, USA |
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Postal code: | 51501 |
Phone: | (712) 322-6633 |
Website: | https://agent.amfam.com/Paula-Plunkett/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
My family has lots of different policies with Paula, and American Family Insurance. When we have had to make changes or adjustments, the process was very easy and her staff have always responded very promptly! They have been able to address my issues quickly and I trust they are taking care of business and care that my family is taken care of!
Samantha reached out directly to me after I filled out an online survey looking for a new quote for homeowners ins. She was courteous and beyond helpful changing coverages back and forth to see how each would affect my premium. I fully recommend and will continue to use them in the future.
I've been a client of this agency for many years, and love the individualized service I've received. The agents are nice to talk to, and keep me up to date on new products and services I may be interested in. Samantha, my agent, has been great to work with and has always helped me choose what best fits my needs. I reccomend this agency if you're like me and need auto, home and life insurance products.
Called back promptly and helped me with my questions
She has always been so helpful whenever I needed an insurance agent. Prompt in any replies while making sure my insurance needs are met. Always courteous.