SVS Vision Optical Centers

Crystal at the Leawood office is the best! She handled a very horrible situation with another Eyecare provider and helped me back into one of my favorite pair of glasses. I will be a forever customer to this branch. Thank you SO very much Crystal!!!

very friendly, and receptive to our needs...

LONG UPDATE: When I picked up my safety and regular glasses; I casually mentioned to Crystal that I wanted some extra side shields for my safety glasses and was asked if I wanted some to be ordered. To be honest; I don't remember what my response was. A couple of weeks later I received a phone call that my side shields were available. I wanted to order my another pair of glasses and my new ones readjusted when I picked up them up. I knew exactly which frame I wanted and it wasn't there. I looked around to see if any other frame spoke to me and didn't find any. The whole time I was looking for another frame, Renee was adjusting my fit and Crystal was assisting me. She could sense my disappointment and got the frame info from Renee and started calling to see if it was in at another location. With my fit perfected, I was asked if they were able to located the frame, how did I want to proceed. I opted for them to be ordered and I could pay over the phone. Less than 30 minutes later, Renee called letting me know that they found them. She knew I was driving and asked if I wanted to call back with payment info (Care Before the Sale is real!!). Gave her my info (from memory and we laughed about it).

Had one of the best experiences shopping for frames. I went there for safety glasses for my job. Was so pleased that I decided to get my regular glasses too. Renee was wonderful. Would recommend them.

Dr. Cabrera was friendly and professional. He explained everything clearly and made sure I understood what was needed. Crystal and Terri were wonderful. This was my first time wearing glasses so I was lost on what to select. They made it so much fun!!!