Address: | 721 Taylor Rd, Frankfort, KY 40601, USA |
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Postal code: | 40601 |
Phone: | (502) 695-5888 |
Monday: | 7:00 AM – 7:00 PM |
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Tuesday: | 7:00 AM – 7:00 PM |
Wednesday: | 7:00 AM – 7:00 PM |
Thursday: | 7:00 AM – 7:00 PM |
Friday: | 7:00 AM – 7:00 PM |
Saturday: | 8:00 AM – 12:00 PM |
Sunday: | 8:00 AM – 12:00 PM |
After reading some of the reviews, I didn't know what to expect. If I could give more stars I would. ✨️✨️✨️✨️✨️
Arrived at 5:15pm on 9/27/22, delivery appointment scheduled for 1:00am 9/28/22... around 10pm an employee approached my truck and ask for my bills then proceeded to tell me at 11pm leave my truck parked where I was and walk to receiving office to check in to receive a dock door. At 10:55pm I walked to the receiving office and checked in, received dock door #21 and backed in, shortly after an employee knocked on my door and told me that the dock plate was broken and he was going to have to have me to move to dock door #23. He was very apologetic but I told him it was okay, I moved to dock door #23 and they started unloading me right away. I was leaving with signed paperwork at 12:00am. I didn't have to pay a lumper fee either.
Yes, there wasn't a lot of people working but they got the job done faster than some of the places that have a full staff working.
Thank you MbM/McLane for your excellent service and your awesome customer service. I greatly appreciated your hard work and dedication to your job. 👍👍👍👍
Helpful information for my fellow truck drivers....
1.) They have limited overnight parking. Didn't notice any porta potties and I'm not sure if they let drivers use their restrooms so plan accordingly.
2.) Plenty of room for backing into dock doors
3.) Follow the instructions given and every thing should go smoothly
easy to find...I arrived at 3am on a sat morning and was able to park on the yard...I was delivering fish for cpt ds....3 guys came in at 8am and loaded some trucks...they said they would get me unloaded vefore they left but they did not..not a huge deal just hate I had to sit till sun morning.....it was a good spot..I was all alone...the weather was mild...the receiving guy woke me up at 730...put me in a door and I was mt by 8am..
We arrived about 10 pm for our 6 am appt. Did not try to unload early. When it was time, they got us in the door and unloaded in about 20 minutes. Staff was very nice and had no problem with us continuing to stay after we were unloaded.