Crossroads Ford Lincoln, Inc.

I purchased my F-150 at Crossroads a few years ago and have had a couple of service visits. Quick, fair service every time. The staff are knowledgeable and kept me well informed.

I recently took my truck in to have a seat repair. The large Lexington dealer, which happens to be much closer to my office, wanted to replace the seat for about $2,500. Crossroads made a simple fix, talked to me about my options, and charged my about $200. Problem solved. I’ll go back to Crossroads.

My experience could not have been easier or better. The communication between Crossroads and me were very good. They did what they said they would do, in a very timely manner. I will not hesitate to do business with them again. A very satisfied customer.

Don’t know what u want me to do. the only thing I was not happy at dealer was putting a user name on my Ford pass it was my own fault if I paid too much a deal is a deal. I was not happy with Ford manufacturing for taking change compartment out center arm rest a place to put owner manual in glove box also removed not able to remove rear head rest floor mat on driver side also smaller these are done to save money but were really nice to have in vehicle its like everything thing else u get less but pay more

I really loved how professional all the associates were in each department. They kept me well informed and did not do anything without my approval. Mike in service let me know right away what my cost would be and when I got my vehicle back it was like a brand new car. I will be back!

All good good service good time and fixed a recall. Quick lane is good.
Bought a car there in 2014- still a good car.
Still like Cossroads Ford.
Good service and price.