Mr. Electric of Louisville

• Jessica Curry-O'Neal
  
  
  (October 20, 2020, 8:50 am)

  The customer service was professional, very polite and friendly. The appointment window was from 2-4. A woman called me about 15 minutes before 2 to tell me the tech was running a few minutes behind. He would arrive closer to 3. They wanted to let me know just in case we needed to go anywhere. I thought that was nice. Most companies just leave you waiting and end up arriving after the time window.
  
  The tech (Taylor) showed up on time and he was very polite and thorough. He fixed the problem within the first hour. I have no complaints.
  
  Price was comparable to other electric companies in the area.
  
  I would definitely recommend Mr. Electric and will use again in the future.

• Destiny Ramirez
  
  
  (October 13, 2020, 1:21 pm)

  Nicest company, great customer service. Polite and respectful. Helps the customers and make sure they understand what they’re going to do. The electrician that was sent to our house was originally coming for just a quote we thought the quote was such a great deal we hired him on the spot and he immediately began to work. He was so informational and provided us with great detail and didn’t leave until we fixed everything. He helped us hardwire with an existing wire after another company said that the wire didn’t work and could not work. Daniel tested the wire and was very detailed about the job. He was very patient in his explanation of what needed to be done. I would definitely hire this company in the future.

• Jack Holbrook
  
  
  (September 21, 2020, 3:29 pm)

  Had an issue with a former handyman not feeling comfortable installing a ceiling fan outdoor due to the light fixture being on a photocell, so he advised me to call an electrician. Looked around on Google for a bit, but everyone wanted to charge a run fee just to give a quote.
  
  Finally found Mr. Electric and they had no issues coming out and giving a free quote. The electrician was super knowledgeable and was good about asking questions to make sure he understood the situation entirely. The next day I had the quote emailed to me.
  
  I sat on it for a couple weeks before pulling the trigger. When I called in the phone repair easily found the quote and scheduled the job. The day of the appointment the electrician showed up a little late, but called me to let me know he was running behind. Even with showing up a little late he still completed the job within the time window they estimated. He was a complete professional and I have no complaints about the appointment.
  
  The fan is up and running properly, looks good, and the amount charged was the same as the amount quoted. All in all it was a professional, pleasant experience from the first appointment until completion, I could not have asked for better. Would not hesitate to use again or recommend to a friend.

• Judy Matthews
  
  
  (July 29, 2020, 1:55 pm)

  They were always on time and worked with another vendor to help install and electric fireplace by coordinating their time and requirements to finish the job. Very professional and courteous. Matt was my representative whom I would not hesitate to ask for on future jobs.

Electrician | Louisville, KY | Mr. Electric

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Mr. Electric of Louisville, Louisville, Kentucky. 112 likes · 2 talking about this. We specialize in residential and commercial service. Mr. Electric of Louisville. A locally owned franchise company with over 30 years of experience. Owners Chris and Lisa provide p...

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