Sam Kinnaird's Flooring and Granite

We are very pleased with the selection, price, installation, and professionalism of the team from Sam Kinnaird's. When we first visited their showroom in Middletown, they were busy with appointments. But Chris took the time (even though we weren't scheduled) to show us our options for carpet and two types of hard flooring. By very early the next week he visited our house, took measurements, and gave us a very reasonable quote. While the carpet we wanted was on backorder, he updated me on the status of it each week to assure us it was still on the way, without us having to contact the store. It was a smooth process and we are excited with the results.

Wonderful experience working with Chris. He helped us pick perfect carpet for our stairs and at nearly 1/3 of the price of a local competitor. The installer was wonderful as well, worked hard all day. I’m not sure if he even took a break. I can’t recall his name but he said he was in the business for over 40 years! Great experience all around!

We have worked with Karyn Pfeiffer on numerous projects & she has consistently taken excellent care of us. She has gone above & beyond when necessary. They have a beautiful inventory to choose from & again Karyn has always guided us in the right direction.

I have nothing but great comments about this purchase. We put hardwood flooring down in a large portion of our house. The flooring turned out beautiful. The quality of the flooring is excellent. The installer was the best.....absolute professional. He showed up exactly on time each day without fail, finished a day and a half ahead of schedule, quality was excellent, and paid attention to every detail. He also always had time to answer questions. My wife and I are very pleased and would recommend.

Recently had tile installed in two bathrooms in our new home. We went to the store on Shelbyville Road. Karyn was our salesperson and Vincent was our installer. They really helped us out in a timely and professional and courteous manner. Vincent did a fantastic job on the install. Thanks so much.