INFINITI of Northern Kentucky

This was my second visit to this dealership for maintenance after not being satisfied the first time with another associate. Charles had reached out to me and made sure my second visit was exceptional! Thank you for the excellent service and doing everything to correct the situation!!

Sam and Marcus were super helpful and patient. Both extremely professional. I was not rushed or pressured at any time. The building is immaculate inside and you can tell they take COVID seriously. Everyone wears masks. I believe the price was fair. It was the best car-buying experience I have had. I would suggest you purchase from them.

Amazing experience. I was an out-of-state buyer, and both Casey Head (manager) and Rob Martin (sales) went above and beyond to get me information, pictures, etc. whenever I asked for it. Once I showed up, not only did they have all of the necessary documents ready to go, but they went out to the vehicle with me to show me tips and tricks with the vehicle. Both the process and the vehicle were 100% as advertised, and not one thing popped up that was an issue.

I intend to buy from this dealer again.

Best car buying experience ever!! Professional and customer service far exceeded my expectations. I never imagined buying a car during a pandemic could be such a great experience. Chelsea, John, Marcus and Corey were all amazing! Absolutely zero complaints!

I can't say enough good things about this Service Team! MiKe and Charles are truly good people who, both informed and asked questions throughout the service visit that allowed me to decide what I felt was best for my vehicle at the time. No pushiness but at the same time, giving the facts on what repairs could be most important or beneficial to my vehicle at the time. I appreciate these guy and will continue to be a loyal customer!