STHS Northlake Surgical Associates

The Best Of The Best!!
Dr. Caillouet is not only amazing she is a blessing! Long story short. I had painful gallbladder issues, went to the ER on a Monday and they stated I needed surgery. Went to Northlake Surgical Associates on Tuesday to meet with Dr. Caillouet regarding surgery and was scheduled 2 days later. Later on that day, I received a call and I caught pure hell from Victoria from STPH billing about having a high deductible and to have the surgery I need a deposit of $1800. I hit the floor!
I was like great, either I get the money together or die🤦‍♀️
I had to pray and let god!
I called Northlake Surgical Associates
explained my situation and tried to reschedule the surgery to have time to get everything together.
Dr. Caillouet and her team came up with a plan, the surgery went as followed, without stressing about anything! The surgery went well, I am 1000% better, and I cannot thank Dr. Caillouet enough!

Not saying that they don't care about the money, but to put the patient first and make sure the patient is taken care of first, is definitely exceptional and excellent patient care!!!
My whole experience with them was amazing! I could not recommend a better place to care for you!!

Thank you Northlake Surgical Associates and thank you with everything in me Dr. Caillouet ❤️
You are truly a blessing from god!

Highly, highly recommend Dr. Caillouet for your surgical needs. The sweetest, most genuine bedside manner with surgical skills to match.
Dr. Carpenter was also great for my dad, I'd also recommend him for men.

Dr. Jones provided excellent care & communication with me both before & after my recent laparoscopic cholecystectomy. He & his office staff were timely, polite & efficient. I would not hesitate to use Dr. Jones again & would feel confident recommending him to family & friends.