Fichtner Services

• Linda Brown
  
  
  (December 26, 2018, 1:43 pm)

  I was impressed with Scott and Christine from the very beginning. They answered my phone calls immediately and answered all questions I had.
  The day the team showed up, the supervisor, Ray introduced himself to me and explained what would be happening from start to finish. He told me to feel free to ask any questions during the process. I needed additional materials and Ray explained why this was and offered to show me pictures. The materials arrived immediately.
  The team was incredible. Once they started working they just kept going at it and finished by the end of the day. They cleaned up the entire space ensuring no nails or materials were left on the ground. The next day the crane arrived to haul away the dumpster and did another cleaning.
  
  WOW is all I can say. I couldn't be more pleased or impressed by Fichtner! Thank you everyone for the professionalism, kindness and great job done!! Linda

• David Ohler
  
  
  (December 23, 2018, 11:36 am)

  They were a 2 minute phone call from the 5 star. More on that later.
  
  The salesman was helpful and informative. I appreciate he went over the whole system without being condescending. Prices were printed based square footage and roof slope; so we didn't have to play games like a used car lot. He pushed to get an expedited schedule.
  
  The office called, scheduled an appointment and had materials delivered.
  
  The forecast for the installation day was bad, but I didn't get a call until 820 am. This cost them the 5th star. Look, I know good weather is needed, but even looking at the forecast the night before they could have called me and said there might be a problem. Give me the opportunity to reschedule work and kid coverage.
  
  We got rescheduled for 2 days later. The dumpster was set on lumber to protect the driveway. Nice touch.
  
  Demolition was easy. They made a point to get everything cleaned up. The supervisor told one of the guys, 'Get every nail. Little kids live here'
  
  There was some tricky stuff in the new installation with a skylight and bathroom vent replacement. They got right through that.
  
  I really liked the high attention to detail around eaves, valleys, penetrations, vents, chimney, and plywood replacement.
  
  In and out in one day. Dumpster was gone by 930 the next morning. Roof looks great.
  
  Job well done.

• Joe T
  
  
  (December 19, 2018, 5:00 pm)

  I did my research before choosing a roofing contractor. (6-7 estimates) I got a new roof plus gutters and downspouts. Let me save you some time....go with Fichtner!! I'll explain why.
  
  They use quality GAF materials and are a MASTER ELITE installer. Their prices are very competitive. Their workers are experienced and good at what they do! They are honest. Zero sales pressure. I only had the loss of my driveway for a day (townhouse) because they bring a truck w/a dumpster on the back and get rid of the debris very quickly! They did the work within the estimated timeframe, and customer service is very important to them.
  
  Of note, they were the ONLY company that suggested I NOT get gutter guards on the front of my house. (less money for them!) It had to do with the roof design; heavy rain would be too much for gutter guards on my house and the water would completely overflow the gutters. Once that was explained to me it made perfect sense, yet NO other company brought that up. My estimator, Steve, was very honest, knew his stuff, and he's a former Marine so he's a good guy all-around. To their great credit, they custom-cut the drip-edge for me so that it would look good with the crown molding on my house. Also, the gutters they install are seamless - so there's less chance of gutter leaks. In addition, everyone I dealt with at the company was friendly and professional. Lastly, they even put new shingles on a small area off of my deck (see photo) which was unexpected.
  
  Please note, those are GAF Timberline Architectural shingles in Charcoal in the pics, with 6 inch gutters and 3x4" downspouts, and black drip-edge. Sorry the roof pics are not better, but I don't own a drone.
  
  Overall this experience could not have been better! They answered every question I had (and I had a lot), scheduling was a breeze, the work was done exactly as they said it would be done, cleanup was very good (please note, magnetic rakes are not perfect, no matter who uses them...), and the results were fantastic!! I'm extremely happy with the work and am very glad I chose Fichtner Services.

• Jennifer Stivers
  
  
  (June 26, 2018, 4:19 pm)

  The work was done for a competitive price within the original estimated timeframe. Quality seems good so far. The teams tried to minimize mess. The one thing that I feel could have been better was communication for project scheduling

About Us - Roofing Annapolis Maryland | Siding Contractor ...

Fichtner Services is an Annapolis-based contractor for exterior home improvements including roofing, siding, windows & doors, and gutters. For six years in a row, we've been named "Best Roofing" Company in Annapolis by the readers of the Capital.

Fichtner Services Roofing Contractor Maryland | Siding ...

Fichtner Services is an Anne Arundel County contractor specializing in roofing, siding, windows, doors and gutters. Fichtner Services has been serving the area with integrity, craftsmanship and value since 1995.

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(410) 519-1900. CLOSED NOW. Today: 8:00 am - 5:00 pm. ... I had Fichtner Services come out and replace some shingles and do a roof inspection in March 2014 after a ...