Universal Air Conditioning and Heating, Inc.

• jimmy scott
  
  
  (September 12, 2022, 9:22 am)

  We were experiencing an issue with our A/C at our business. I called several company's and Universal was the only to answer the phone. Others eventually called back but several hours later. Universal told me they could have someone out the same day and gave me a time slot. The Technician arrived early and within a few hours determined the problem and ordered the parts. The next day I received a call the parts came in and they were coming right out to replace. The technician also provided advice on a few things to make sure the unit was operating optimally. Everyone I spoke with was friendly and helpful. I will call them again if we ever experience other issues with our system. Thanks to all the technicians who worked on the unit and the office staff who took my calls and scheduled the service.

• Teresina Palumbo
  
  
  (April 9, 2021, 1:58 pm)

  We just had our HVAC unit installed yesterday and I could not have been happier with Universal's professionalism. They showed up on the dot for their scheduled timeframe and worked diligently to ensure the installation was thorough. Hopefully, the unit will continue to work well, as it has been fantastic to have air conditioning again! Everything seems to be working wonderfully so far.

• David Strouse
  
  
  (August 17, 2020, 8:33 am)

  When i bought new home air condition never could keep the second floor cool. I thought the unit was too small. Eric from Universal came to the house, counted with windows, did some calculations and was not satisfied with what he saw. He went up in the attic, crawled around and found numerous holes in the duct work, and loose connections that had been existed since the house was built. Instead of selling me a larger more expensive unit, he said lets go and fix all you duct work first. The fix worked! The house on the second floor is cool for the first time in 10 years. While it cost me some money, I was able to delay replacing the unit and when it is time to buy a new one I will be able to buy a smaller one. It the long run it will save me money as I am not longer trying to cool and heat the attic. Thanks Universal!
  PS. The work was done during the pandemic and took two days. I was a bit uncomfortable having folks in my house, but they took all appropriate precautions

• Jeremiah Eklund
  
  
  (July 7, 2020, 6:18 pm)

  Great experience with this company. They were able to come out the very next day and the tech Andy did a great job. Really went above and beyond. Highly recommend and will use them in the future for any ac/heat needs

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Specialties: We are a full service heating and air conditioning company located in Pasadena, MD and serving the surrounding area. We service and repair all brands of heating and air conditioning equipment including air conditioners, furnaces, heat pumps, water heaters, and all other heating and air conditioning equipment. Call us today! Established in 1989. With age comes experience, and after ...

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