Address: | 8 Sullivan Ave, Westminster, MD 21157, USA |
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Postal code: | 21157 |
Phone: | (888) 474-3391 |
Website: | https://www.griffithenergyservices.com/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Was a great place to do business with. They had everything I needed
Lowest gas prices in the region.
Update: After a bunch of back and forth Donna and the company made it right. In the future I suggest that this company has better internal communication because at the end of the day I think communication errors were what caused the problems in the first place.
My boyfriend call this company yesterday and talked to Donna to set up a time when they could come and deliver oil. Got it set up for today for them to come prime our oil tank and deliver 10 gallons of oil and then tomorrow (Saturday) they were going to deliver 150 gallons of oil. They said they'd be here after 12 pm. My boyfriend rearranged his work schedule to be here when they said they'd be here. At 5 pm no one had came and no one had called us. We called Donna back and asked what was the deal. She wasn't very pleasant but she told us she'd call us back. 10 min later she did but to tell us that yeah we were on the list but they weren't going to get to us today. Meanwhile it's the coldest it's been this winter and we have no heat. She then told us to use space heaters. What horrible customer service. This is our first venture into getting oil ever and this company has made it a headache. I shouldn't have to track you down when you tell me you're going to be here. That's ridiculous. I don't think we are going to go with this company. I'd like to cancel the order but now no one will call us back. Way to lose a customer guys.
With 12 locations in 3 states, you can count on a fast response from the team at Griffith Energy Services. Be sure to visit our website, whether you have a question about air conditioning or are ready to schedule service.
Griffith Energy Services, Inc provides repair, installation, maintenance and more throughout Maryland, Washington DC, Delaware and surrounding communities. 24/7 Emergency Services Available (888) 474-3391
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