Address: | 8098 Hillmark Ct, Frederick, MD 21704, USA |
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Postal code: | 21704 |
Phone: | (301) 662-3588 |
Website: | http://www.nebobwaltz.com/ |
Monday: | 7:30 AM – 4:00 PM |
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Tuesday: | 7:30 AM – 4:00 PM |
Wednesday: | 7:30 AM – 4:00 PM |
Thursday: | 7:30 AM – 4:00 PM |
Friday: | 7:30 AM – 4:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Recently found that our bathroom shower was pouring water into the basement. Called N E Bob Waltz the next morning and they scheduled me for the following day. The mechanics called to confirm the morning off about 15 min prior to arrival, they were friendly and professional. From start to finish it took them about 30-40 minutes to identify the issue, explain to me what they found and the repairs they were going to do, make the repairs and test them, and write up the work order. All in all a great experience and I would highly recommend N E Bob Waltz for any plumbing related repairs. I'll be calling them in the future for some additional work we need done as well.
We have used this company for over 15 years. They have been nothing but extraordinary. Our air conditioner went down and it was a Friday and I honestly did not think we would be able to get anyone out here anytime soon. I called them and within an hour and a half they sent out Erik. He was extremely professional, he explained to me what was going on, gave me some hints and tips on how to keep the equipment in better condition. Very thorough!
We had a badly clogged sink that we tried and tried to fix ourselves but to no avail. We called Waltz and Todd and his helper came out the next morning early. They were very courteous and professional and got rid of the clog. I inspected and there was a tiny bit of leaking. They tightened everything up. There was STILL a little leaking. Todd replaced a bit of pipe where the seal had gone bad. Everything is perfect. We also got advice from him on how to treat the sink so we can avoid more clogs. There was a little problem with the bill, but I called and they fixed it and re-issued a corrected one. No problem. We’ve used Waltz for years and will continue to do so.
Called first thing Monday morning as our hot water heater started leaking. Steve and Jack were at our house by 10:30. They installed a new hot water heater and were gone by noon. Very professional, courteous and respectful of our home, covering the floors where they would be working. We couldn't be happier with the service they provided.
We replaced the entire heating and a/c system in our house so a Waltz crew was in our home for three days. We could not have asked for a better crew.
The Waltz team was courteous, considerate, and mindful of creating as little disruption as possible. Each day the cleanup was so complete it was hard to tell that they had been there.
Through all of the years we have worked with Waltz, it has been a pleasure. My thanks to everyone at Waltz who makes that possible.