Holiness Church of Reflection

Jerry and the whole staff were absolutely amazing. Everything was done in a timely manner. They went above and beyond their job description. The body work on my vehicle looks awesome! Plus they even detailed my vehicle!! Awesome company all around.

My experience with Gates Auto Collision customer service and auto body (Monroe, WI) has been great! I have had two deer collisions in the last couple of years and Gates serviced me both times. Gordee is the employee that worked on my car and did and exceptional job ! I was extremely happy with everything. My car still looks like new and you can't even tell it has been repainted and had body work done on it twice. The paint matched perfectly. I never had to worry about finding another car to drive while it was being repaired because they provided a vehicle for me! Everything was done in a timely manner :) Very happy and satisfied customer :)

My husband hit a deer, causing minor damage to our car. Took it to Gates the same day for an estimate and it couldn't have been easier. They were so pleasant to work with, kept us in the loop and did much of the insurance legwork behind the scenes so we didn't have to worry about all the details. Even though there were a ton of other vehicles with much more significant damage, they said they would do all they could to fit us in and ensure we didn't need a loaner any longer than possible so as not to incur extra daily charges.

We went to pick it up a bit early on the day it was to be ready and they made sure we were comfortable and well taken care of. Not to mention, I got my car back with a great detail job compliments of Gates and the Alphorn staff that chipped in to get things done on a very busy day. With two small kids, I'm pretty haven't seen our car this clean since we bought it!

It was the little things and great customer service that made all the difference. Pending we ever need more body work (or know someone that does) we will go/refer them to Gates in a heartbeat. Thanks for a great experience during what could have been a particularly stressful time. Jerry and the staff did a great job!

I needed body work done a few years back and after getting some estimates, I went with Gates Auto Body. It was the best decision I could have made. They are fast, Friendly and did an AMAZING job on my car. I didn't even have to rent a car or worry about how I was going to get around while they had my car as they had an excellent rental car for me to use. I will never hesitate going back to them