ARautoPRO, LLC

My go2 that keeps my VW on the road. TOP NOTCH customer service
🍻 n Happy NY

Incredibly knowledgeable and always friendly. I would recommend Renaldo to anyone. He is a cut above all mechanics I have ever worked with.

ARAutoPRO provided an oil change and general maintenance for my 2008 car. They were prompt and professional, and the price was reasonable. I have been using them for years.

I started going hear based on recommendations from two friends who take all of their vehicles ranging from Buicks, Dodge, BMW, to Audi. I was skeptical as i have an Mitsubishi Evo and not everyone like to work on them. I have now been to this shop twice and this second time had quite a bit of work done. The first time was having a full exhaust (motor back) and Ronaldo gave me a great price on that and did excellent work.

This second time I took it to him as I had gone to several shops and been given the run around about what was wrong with my car and some outrageous prices for repairs and been told to do repairs I knew I didn't need. Ronaldo diagnosed my car and called me before doing any work and told me exactly what was wrong, which was what I though and told him when I had come in.

He put new tires on my car for a GREAT price, did an oil change, changed the spark plugs, and a tiered end. Plus he did a trans service and repaired my transfer case which many shops other than the dealership don't even like to touch and can't even get the part for. He kept me in the loop all along the way while my car was being repaired and was COMPLETELY HONEST with me about everything!

This for sure is my shop now on! If you want and honest shop with good pricing and quality work AR is the place to go!

I am lucky to have found a shop that I trust that is also close to where I live. I never felt like this place was trying to ‘strongly suggest’ fixes that I didn’t need. I’ve taken my car into this shop about three times and none of those fixes were related to the previous fix - in other words, I didn’t feel like bringing in my car brought on other, mysterious problems.

ARautoPRO calls me to tell me what parts they’re going to order BEFORE ordering parts & starting any fixes. Overall I feel like customer service at this shop is transparent/full disclosure, honest, and detail oriented. I especially appreciate the latter part - whenever I ask, they explain the how, why, where, and what. Having gone to other service stations in my time I’ll also tell you that prices at ARautoPRO are reasonable.

I am impressed with the quality of the actual repairs as well as the customer service. I don’t know how this little shop does it all. I mean - I’ve brought my car into the shop without an appointment because of the time of day that I experienced the problem but still, my car wasn't at the shop for a week (and yes that’s happened at other places in the area). I don’t know how they do it all day in and day out. Great job! Thank you so much.