CarMax

• Drianita Bristol
  
  
  (December 24, 2018, 12:03 pm)

  I had an amazing experience at CarMax. I knew the car I wanted before I arrived. I had the car financed before I left the house. When I got to the showroom, the car was ready to test drive and the paperwork was effortless. My sales representative was very knowledgeable and she made sure I got the best interest rate. I was in and out within a hour. I’ll definitely refer my friends when they are in the market to buy.

• Reggie Rothwell
  
  
  (December 23, 2018, 7:05 pm)

  My salesman Mike was the best. We discussed my options, he explained the process accurately, and made me feel appreciated. I have talked to him 3 times after the sale and I consider him a friend.

• Douglas Garland
  
  
  (December 21, 2018, 8:43 pm)

  I really enjoyed shopping at CarMax. My sales associate, Tee Porter, was extremely pleasant to work with. I spotted my car on the internet at another store and Tee professionally walked me through the process to get the car transferred. I loved the lack of pressure during the sales process. Tee consistently responded quickly and confidently with answers to all my questions. As a result, I purchased a very low mileage 2007 Lexus ES 350 that I am so far quite pleased to own and to drive.
  I would definitely recommend CarMax if you are interested in buying your first or next vehicle.

• LaToya Rosser
  
  
  (November 20, 2018, 2:27 pm)

  Everything about searching, test driving, and buying the car was so smooth and carefree. They were awesome with that and answered all my questions. It was when I was leaving with my car when the issue began. My driver's seat would not move (fine when I test drove it). Turns out the track needed to be replaced. Everything about them fixing it was a hassle from the lack of communication to the unmet return date to the restrictions on the loaner car. I dropped off my car on a Thursday. They promised to return it by the following Tuesday. My vehicle was not ready until Friday, a whole week after I dropped it off. Also, I was promised another key and three weeks later, no key, and no updates on me receiving it. Those two issues kept them from getting five stars. If I could give 3.5 stars, I would.

• Reyne Tallents
  
  
  (November 15, 2018, 7:47 pm)

  Wow, what an easy experience! We had three cars and we're going to move out of state. I made an appointment online to get one of the cars appraised, and within 45 minutes of showing up, they had checked out the car, given me an offer, then a check when I said yes and signed over the title. Painless! And their offer was fair for the condition of the vehicle! Definitely recommend.

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CarMax is the nation's largest used car retailer. Choose from nearly 50,000 CarMax Quality Certified vehicles all at low, no-haggle prices.

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