State: | Maryland |
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Address: | 1751 Ritchie Station Ct, Walker Mill, MD 20743, USA |
Postal code: | 20743 |
Website: | http://www.pohanka.com/ |
One thing I can say about Pohanak they like your family they take good care of you they also miss you if stay away from them work is very good love that
Thun in the parts department was great... I will definitely start bringing my car to Pohanka.
My service Rep is always great! She takes very good care of my car with my mechanic Camesha! What a great team! They have my best interest first!
I had a great experience this time. I took my car in for new brakes. Dimitri assisted me and was professional and polite. The shuttle drivers were really nice as well. The mechanic did a great job with my brakes. I no longer have to start breaking way in advance, and there's no grinding/crunching/screeching noises anymore! My last visit was horrible, but, since they did what I needed this time, I will spare you/them the details. Oh yeah, the price was also fair/comparable.
Update! 7/18/18....It was time for major servicing on my Sonata. I'm a tad under 35,000 miles. As usual, I was greeted immediately upon entering the service dept. I think next time I'm going to time them. I know it's less than 3 seconds.
I really don't have much to add. John G. usually assist me but I've received the same great service from others. I think John is a little more personable. He actually comes over to you to share information while I have seen some of the others wave for the customer to come to them.
Overall, I just cannot imagine taking my car anywhere else for any kind of servicing. I wish I could bring my Lincoln here.
12/1/17.....I took my new car in for its first service. I wasn't sure what to expect. I drove up to the Hyundai service side , placed my car in park and was immediately greeted outside by a "service representative". He took some minimal information then went inside. There he explained the entire process. I must admit that I was impressed before any work was performed.
About 45 -60 minutes later, the oil had been changed and the tires rotated. I'm not 100% sure of the elapsed time because I was on a call when John came over to let me know the car was ready. I am sure of this..... OUT WAS WAY LESS TIME THAN I BUDGETED!
GREAT JOB!!!