The Imago Center of Washington DC

James at the Roanoke location is my HERO. He went on a search to help me find an answer to my problem. Even though I am not a customer at his location. James was diligent and he didn’t relent when he hit some road blocks in who to contact. James is compassionate, empathetic and caring. The time he took to help me is the kind of service that is need in all industries. James is an asset to this store and a gem to this company. I give James a standing ovation for the level of service he provided, if he is not in leadership he should be!

This Cubesmart next to the Autozone and Murphy's Gas at Highway 377 North has got to be one of the most well maintained and kempt storage units I have ever used. The employees that work there make their rounds about the bulding frequently throughout the day and the building is staffed during its operation hours every day but sunday. The staff that work here are very kind, cordial, and treat you like family. I have even seen them work hard to appease some of their more out of hand customers with patience and diligence. The facilities are very clean, the staff clean throughout the day, very regularly and they also treat the sidewalks and weedkill any pests. I have a climate controlled unit myself and the ac is always a breath of fresh air when I do need to visit my locker. There are functional cameras at almost every angle possible, there is no way that anyone could break in without being caught on camera, and if that did happen, your guaranteed to receive your insurance payout because they run them 24 hours a day and you can see the displays in the office right behind the counter when you first move in. As for the prices, they are some of the best I could find for the entire Fort Worth/Dallas area, at about half the cost of other facilities in my case and you make zero compromise on security here, theres a cop shop literally right down the road from here too which makes it a highly patrolled area due to its proximity. Huge shout out to their employeess Crosley and (Tawahna?) as well, they work very hard day in and day out to maintain the facility and have made my experience here into something worth sharing.

Crosley has been very helpful, knowledgeable and responsive when we had questions. She has a great personality and disposition. When the need arises again, we'll be back to get another unit because of her!

Nice people. Secured units

Your employees are the Roanoke location are top notch, professional and friendly!