Baystate Ford, Inc.

Dan was helpful and friendly. When my car was finished they got me on my way to work quickly.

Jon was professional. He advised me on the process and even took care of my state inspection saving me a trip. I will always have my car serviced at Bay State Ford and my next purchase will be there as well Than you again

My experience at Bay State Ford is always a good experience. My recent trade in for a 2019 Escape went very well, thanks to Rob and Chuck Jones. Chuck is a very good sales person and extremely helpful making my decision very easy. Chuck was knowledgeable about the vehicle in explaining all the new extra features on the 2019 versus the 2016.

We had a windshield wiper come off on the highway on our way to the airport. Greg from Baystate Ford found the correct wipers and installed them quickly. We appreciated the fast and friendly service and we quickly back on our way.

I have been going to another service dept for over 10 years. I followed Jon here and as usual nothing short of awesome. He is building a great team at Baystate. I don't have to question if the work has been done right or baby sit any mechanics anymore and I must say its pretty great. They caught a leak that I had on my Explorer that wasn't found at the other service center I was taking it to. A little farther of a drive but def worth it. You wont be disappointed with the service you receive here!