Address: | 147 S Main St, Middleton, MA 01949, USA |
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Postal code: | 01949 |
Phone: | (978) 774-2555 |
Website: | http://familymedicinemiddleton.com/ |
Monday: | 8:00 AM – 8:00 PM |
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Tuesday: | 8:00 AM – 8:00 PM |
Wednesday: | 8:00 AM – 8:00 PM |
Thursday: | 8:00 AM – 8:00 PM |
Friday: | 8:00 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
visiting a patient of Dr. Allara's from out of state when my daughter fell ill. They worked us in and were so personable, helpful, kind, and professional! If they weren't 11 hours away I would be switching doctors right now!
Dr. Mark Allara is one of the most caring, sensitive Doctors I have ever met. He is knowledgeable and honest and truly an asset to the medical profession.
Always treated with great care. Dr. Allara is an extremely knowledgeable, caring and down to earth physician.
Very charismatic clearly loves what he does! Results come quickly within 24 hours, never a problem getting an appointment, excellent bedside manner, trusted family doctor.
I've been going here for the past 2 years. I've had no big problems. Every doctor's office you try, there's always going to be something, but for the most part, this place has been pretty well for me. They share a parking lot in Middleton off of Rt. 114 with a few other businesses, so there is always ample parking. The doctors and nurses are very nice and helpful. The staff is good too. Their waiting room is well lit and spacious, always stocked with magazines, not just for women (which is nice). I hate going to the doctor's office and seeing only medical journals and woman related magazines! Plus, they have a good, strong and open wifi signal available to clients at no charge. I very much like that they allow payments and are willing to work with clients in their billing department.
I now have health insurance, so its no longer a problem, but when I was going "out of the pocket," they always worked with me.
The only "big" issue I have with them, is with their phone system. They have an answering service for after / before hours, which is understandable, however there needs to be an option to leave a message for the doctor or staff. When they call you after hours, their answering service is already on, so there's no way to call them back, even if they're still in the office working late and have requested a call back.
Also, 75% of the time, their phone system works well, although sometimes you can be on an endless hold and when they get to the phone, they seem surprised that I was on hold. Or sometimes it doesn't even connect.
If Family Medicine were to fix the problems with their phone system, I would easily rate them 5 stars, instead of 4.
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