Boston West Veterinary Emergency & Specialty

I could write a book on how amazing this people are. I Had to bring my 14 year cat in because he was so sick.They made him and my family feel like we mattered. Thank you ALL for making one of the hardest days a bit easier! We had to say good bye to our baby ,but they help us through everything!! It's nice to know that there still are places like this that actually care about your pets/ family and you!! Again thank you all from bottom of my heart for helping us get through a HORRIBLE day.

Everyone was very nice and caring. Really appreciated that they were open so early on a Sunday. They took really great care of my little buddy. Highly recommend!

First off, the staff here is just filled with love! And that is paramount.

But let's look at logistics. When you called to tell them you're coming, they ask for everything that they need to get you in quickly, they reach out to your vet to transfer paperwork, and when you arrive there is clear information about where to park and what to do so that you can get in.

Moreover, as things start getting ready to move forward, they are upfront with you about what to expect financially, as far as recovery, and etc. For me, at least, they told me everything I could expect in the worst case scenario and so it was a huge surprise and a relief when my bill was actually less than I expected. :-)

I can't see any reason that I would go anywhere else now that I've experienced them!

Staff was really helpful and helpful. I was able to book an appointment quickly. I appreciated their care and due diligence to make sure my cat was getting the care she needed.

Everyone here was very respectful and caring about my dog during a potential emergency. Be ready to wait like a regular human emergency room, but they do a phenomenal job triaging patients by urgency. Considering the national shortages for veterinary care, care was quick, thorough, and efficient. Special thanks to the front desk staff who were especially kind bringing my dog water and updating me on wait time while we were there. They also made sure to keep my dog's reactivity in mind when they brought her back. I feel confident going back if my dog ever has an emergency again. Thank you all!!!