Address: | 269 Somerville Ave, Somerville, MA 02143, USA |
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Postal code: | 02143 |
Phone: | (617) 776-1570 |
Website: | http://www.fredmsusanautobody.com/ |
Monday: | 7:00 AM – 5:00 PM |
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Tuesday: | 7:00 AM – 5:00 PM |
Wednesday: | 7:00 AM – 5:00 PM |
Thursday: | 7:00 AM – 5:00 PM |
Friday: | 7:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I picked Fred M. Susan after reading their reviews, I am so glad that I did. They were fast and friendly and did a great job. My car is good as new and sparkling clean inside and out. No one ever wants to go to a body shop but if you need work done I really can't recommend them enough.
I went here because of the great reviews and it was the best decision - the shop is incredibly professional and responsive, they fixed the small scratch/dent on my car in 1 day and when I picked it up the car was washed and shined! Could not be happier. Thank you FMS!
Absolutely amazing service, from getting an estimate, availability to drop off the car, and speed of the repair. My car was scratched in the garage at work and the person drove off, so all in all a bad situation. However, going here, they were able to give me a really reasonable estimate and take the car the following week (which was most convenient for me). After dropping off, I was told that it would likely be ready by the end of the week, however everything was finished (with a complete clean of the interior) by Tuesday. Absolutely fantastic, from start to finish. If I ever have the need to get my car exterior fixed again, this is the first place I will go to, hands down.
Fred M. Susan's repair shop has some of the most incredible customer service I've experienced in ANY industry.
Mary was super responsive over the phone; helped explain everything they needed to complete the insurance claim processing, and was even wiling to be in contact with my rental car company and insurance company to help bridge the communication gap. Stanley the owner was truly genuine, sincere, friendly. and hands-on at his company, which is always a good sign of personal investment.
The service itself was very fast since they already had all the parts needed for the ~$3k repair in the shop without needing to order anything additional, and they also buffed out some scratches I had in my side doors from adjacent cars opening their doors into mine free of charge. The quality of repairs look brand new, and they even washed my car before passing it back over to me.
I would absolutely go back to these guys, and I highly recommend them for anyone who needs body work to be done.
A fender bender/insurance claim brought me in to Fred M Susan Auto Body to get my entire front bumper, grill & left headlight completely replaced. Was very nervous to have work done on my 2013 Lexus as its pearl white (a 3-stage coat) and very hard to fade into the rest of the car. Front desk woman, Mary, was incredibly nice and explained everything to me that would be happening. Signed up for text alerts through the shop and was always updated about the estimated time of completion. Very professional staff and very easy to work with.
Went to pick up my car and couldn't have been happier with the end result. They were forced to use all original Lexus parts (a win in my book), and absolutely knocked the job out of the park. The entire front end is beautiful and looks like the car just pulled off the lot, THANK YOU BILL AND COMPANY!! Bottom line, if you need auto body work done, bring your car here, they are incredible at what they do as well as being friendly and professional.
Thanks again Fred M Susan Auto Body!!!!
Established in 1938 and incorporated in 1993, Fred M. Susan Automobile Body Repairing & Auto Painting is a benchmark in the auto repair industry in the city of Somerville, MA.
Fred M Susan Auto Body. 269 Somerville Ave, Somerville (MA), 02143, United States.
16 reviews of Fred M Susan Auto Body "Absolutely phenomenal service. (617) 776-1570. Absolutely phenomenal service. The folks at Fred M Susan were more than happy to let me leave my car with them while we went back and forth with the other party for payment.
Fred M Susan Auto Body. 269 Somerville Ave, Somerville (MA), 02143, United States. Automotive Service, Automotive Body Shop, Oil Lube & Filter Service.
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Get directions, reviews and information for Fred M Susan Auto Body in Somerville, MA. I picked this auto body shop randomly from the list that my insurance company gave me to fix my car. Absolutely best car service I have ever had.
Fred M Susan Auto Body. 269 Somerville Ave, Somerville, MA 02143 Map & Directions. (617) 776-1570. Get answers from Fred M Susan Auto Body staff and past visitors.
4. Fred M Susan Auto Body. (1). BBB Rating: A+. I have never been happier with my mechanic! I was in a car wreck at the beginning of the summer and went to Fred M Susan who I had not previously us…
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