Creighton George

Absolutely the most helpful PNC Bank ever! I had an issue and Kyah was so helpful and kind and really just made the process so smooth! Was such a pleasant experience for an unpleasant issue.

This is by far the most professional PNC branch that I’ve ever walked into. Everyone was super friendly and they made it a point to greet every customer that walked through the door with a smile on their face. I am very impressed with the customer service skills these ladies provided for their customers. If I could give 100 stars I would!!! Whoever trained these ladies should be proud because I’m so serious when I say “I have not ever walked into any kind of public establishment and experienced that kind of service🙂

It would have been 5 stars but one call to the 800 number made me put 4.one lady at the 800 number was very rude.but to be fair another one there was very nice and solved my problem.as for the branch at cleves the girl that waited on me went out of her way to show me how to work the atm making deposit and other features. She was the best customer service person I think iv ever had the pleasure of dealing with.