Address: | 594 Pleasant St, Norwood, MA 02062, USA |
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Postal code: | 02062 |
Phone: | (781) 762-3771 |
Great experience great knowledgeable guys . Rebuilt a carburator for me perfect job. I will definitely go there again
Wouldn't take my vehicle to any other place for repairs.
Finally an auto repair facility that treats their customers as valuable commodities in a business relationship. They're honest and efficient with fair prices. I never have to look for another auto mechanic again. These guys (especially Nick) are the real deal. No wonder they're busy all the time.
Nick was informative, professional, and friendly. His openness and no bs style exuded confidence. He did not 'talk' down to a clueless customer, but talked straight, to the point, and for the benefit and understanding of said customer. I appreciate and applaud this type of businessman, it is refreshing to be treated less like a transaction and more like a friend in need. The service and advice was timely, expertly addressed, and proffered with a smile and a handshake. These guys should be made into an instructional video for businesses seeking to improve customer loyalty. Thanks Universal... Happy customer here.
I have been using these guys for 9 yrs! I don't have the luxury of driving the newest car, but with their help my old car runs like a champ! They never try to up sell me on anything. They are all very trustworthy and I would recommend them to anyone!