AV8TOR Motors

• Brad stearns
  
  
  (May 6, 2019, 12:43 pm)

  I've been looking for a Ford hybrid escape - a little hard to find. Saw one at Av8tor's. Now, I like everyone else hate auto shopping! Especially a used car. With any used car lot dealers maybe it will be a pig in a poke, so to speak. Truly, to anyone buying any used car arrange to get the car evaulated. If you don't , you share the blame on non-visible problems.
  My experience with Chris ands Tom was excellent. I hadn't expected much having other used car lot encounters. Here's a list of my experiences .
  1. No pressure sales tactics. Take the car out by yourself. Have it evaluated
  2. The prices are under average retail. I shopped looking at hybrids and non-hybrid escapes. So I had a good sense of price. Their policy is no haggling - you pay the advertised price.
  3. Should you decide to trade it in they will review how they come up with the value. Open communication.
  4. Every step of the way either Tom or Chris (owner) called with updates on the process - By the way you get Chris's cell phone #.
  5. What you can negotiate is some of the prep work and minor repairs before you buy. - don't forget these aren't new cars - I expected a lot anyway.
  6. Chris had my new tires (on my trade in) swapped out for the tires on the escape I bought. - This was AFTER I'd already signed the contract.
  7. Taking off the front left wheel his mechanic noticed someone had replaced the caliper, but twisted the brake line in doing so. Chris didn't hesitate to replace the 15$ line -even though not than necessary. They started to replace it only to discover that on the Hybrid the system has to be bled and only Ford has the tools to do so. Yes, expensive, and he probably could have covered it up, but they paid to repair it.
  8. Check this out. They even cleaned my tires and shined the side walls.
  All I can say is Wow. Totally unexpected customer service experience - I used to train retail associates on good customer service, and this was outstanding.

• Barry Young
  
  
  (August 15, 2018, 9:33 pm)

  A great car buying experience. Chris and Tom went the extra mile to have my car ready the day I needed it - even staying at the rmv after they closed. 5 stars thanks guys.

• Richard DiGianni
  
  
  (January 22, 2018, 7:01 pm)

  I spent many months looking for the car that I wanted. It was not an easy process, and having not bought a car in many years, I can certainly say I was shocked and dismayed by the outrageous prices most dealerships are asking for used cars. Finally, I found what I was looking for at a small dealership in West Bridgewater. Normally I would not travel an hour to see a car, especially at a small dealership, but I really liked this car and it was in the price range that I thought was reasonable.
  All I can say is I am so glad that I did. Chris at Av8tor Motors is just a kind, considerate regular Joe, to coin a phrase. It is not fancy there, I did not sit down in a huge office with coffee and donuts being shoved at me, but i also did not sit down with a lot of BULLS**T being thrown at me either.
  During the entire sales process, which takes time as we all know, Chris took the time every day to call me and update me on what was going on.
  At Av8tor Motors you are treated like a person, not like a numbers quota to be met for the month.
  I HIGHLY RECOMMEND this establishment.

Av8tor Motors - Photos & Reviews 290 North Bedford St., East...

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AV8TOR Motors 290 N Bedford St, East Bridgewater, MA 02333...

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