Medstar EMS & Mobile Healthcare

I am an ICU nurse at a "large hospital" in Cleveland, OH, and was in McComb Township Michigan to help a former co-worker prepare for a move. While packing her home, her mother had a severe anaphylactic reaction, and was beginning to lose her airway. I was very impressed with the men from Medstar who treated her. They were there quickly, worked very well together, and within a few minutes had an IV started and medication delivered. Their conversation (between themselves) about the next steps if her airway closed were spot on, and although I was still concerned about her, I knew that her care was exactly as it should be.

To their credit, and something that is not seen enough in healthcare today, they talked to her the whole time, calmed her down, told her exactly what was happening and what they were doing for her.

I worked in the ED at Beaumont for 14 years prior to moving to the CC, and the crew from Medstar is the best I've seen.

My father is alive today because of Medstar. The Mt. Clemens firemen wanted to make him walk from his house to the sidewalk, and the Medstar guy and gal insisted that do their work up in the house, and then brought the gurney into the house to carry him out after they gave him and IV and medication (while the firemen stood around and giggled.) We found out that my Dad had 90% occlusion of two vessels in his heart, and the doctor said making him walk that far with chest pain would have probably killed him. Our family had Christmas with my Dad this year because of Medstar. There is no higher praise that I can give.

Nate and Tristan were marvelous even in the middle of a three day 16 hour shift. They saved my life Saturday, March 21. The two EMTs were professional and very supportive and endearing. Stars of the day helping people.