Shepherd Sales & Service

Ray was quick to respond, openly worked/communicated with me (best price and warranty combo I came across throughout my search), addressed all/any concerns I had before leaving the lot. I spent over a month looking at used Jeep Wranglers, this was vehicle was clearly attended to beautifully by its previous owners and he addressed any of the issues that needed to be fixed. Kim, the gal at the front, helped me through the paperwork signing, nervousness of a big purchase, and she is absolutely lovely. Great family feel. I feel confident I will be taken care of if anything arrises with my purchase.

The vehicle were great but he is asking at least double or triple the price of what they are worth. Buyer be aware please check out JD Power or Kelly Blue Book to see what they are worth before buying.

Our continued experience is more than satisfactory from this Richmond staple. We will continue to have Sheperds service our vehicles as well as make vehicle purchases from here. We recommend to all! Thanks.

Great experience buying my truck! It was very laid back and an overall easy process. I had a problem using the plate off of my crashed truck but they just took care of it. Saved me a ton of hassle dealing with SOS. Also had a problem with vibration over 75 mph but they got me right in and rebalanced the tires. Thanks!!!!