Address: | 2863 Morin Point St, Erie, MI 48133, USA |
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Postal code: | 48133 |
Phone: | (734) 848-3236 |
My son had his first official eye appointment so he could get glasses last week. My insurance covers just a small amount of the exam, frames & lenses, so I was pretty anxious imagining the cost of everything. Skip to the end of the appointment which was extremely thorough and pleasant, and I find out Ill have to pay at minimum $75 out of pocket. I asked the man helping my son and I if they could hold the glasses until the very next day when I was able to pay. He was very kind and understanding to my situation. He says he needs to check on something and when he comes back he lets us know that there would be no cost. I was and still am shocked. Every employee was so kind and helpful. The visit was plesant and stress free. We will definitely be going back to this location again, and Id recommend this business to anyone and everyone!
Wow! Superior customer service and problem solving. We don’t live in the Pittsburgh area and I had a dilemma with my son, who has a strong prescription, breaking his glasses and it would be another week before we return home. They did everything in their power to help us figure out a solution to get him in glasses ASAP. Mission accomplished. On top of that every single person we encountered was extremely friendly. I won’t forget my experience here. Thank you to Theresa, Carrie, Dr Tesla, Trisha, and Michael! You made my day.
Everything went as smooth as possible. Bud helped schedule my appointment for an eye exam on McKnight Rd. I was promptly checked in. Bud G then took me through the pre-screening process. I was immediately moved into an exam room. The staff was extremely professional and courteous. When I exited the exam Bud G had already picked out several frames based off the ones I was wearing when I arrived. Which saved me a lot of time searching for something in my taste. I selected two pair of frames. Bud then explained all the types of lenses available. We ordered them. In two weeks I should have my new prescription glasses. Overall it was a 5 star experience. I would recommend Eye Glass World to all my friends and family.
What a wonderful experience! I was having a very bad day, and their compassionate professionalism made a world of difference. Plus, I can freaking SEE! Right on!!