Cranbrook

Name is Christian, I wasn't expecting to find a storage unit really affordable by the end of the month however I did here. Desi helped out knowing it's the first time I've been here, my mother tagged along and pretty much we got the full welcoming. Everything went smooth and timely, Desi gives out useful tips and hacks about the overall use of the facility to make sure we're taken care of and won't have to jump through loops when coming by ourselves here. Not to mention Desi is really down to earth hilarious and will make sure you leave with a smile on your face. I'll recommend anyone to stop by here before heading to uhaul or public storage. It's affordable and really clean, also there's inside drive way to keep warm and stay out of harsh weather which is pretty sweet!

Awesome staff, especially Desi! Very clean, organized environment!
Excellent customer service too! Highly recommend!

Desi was very friendly and helpful throughout the whole process. I was going through a rough time and she let me vent to her without judging me. She helped me decide which storage unit was going to work for me and was gave her honest opinion. I’ve been renting since August of 2022. Desi is great in customer service and I would work with her again if I need a space.

I have had nothing but good experiences with the staff here. This will be my 3rd unit first two were set up by Desi, and the most recent was with a young guy named Yuri, and dude was smooth, he was polite, honest and upfront. I showed up right as he was starting lunch, and he quickly offered to help me in spite of the fact I was ruining his meal, he asked me a few questions about what I was storing and told me he would work up some options and i could go to my other unit to work and he would come find me with the results, which was perfect because I was on a time crunch which he could tell. A few minutes later he tracked me down and showed me a unit and laid out a few different options in regards to size, 1st floor, 2nd floor, xx dollars etc.: It didn't take more than a minute for me to decide because he found me exactly what I was looking for and I mean exactly, and he knew it, but he didn't beat me up on the price which happens a lot in sales when one party has what the other wants they tend to jack the price up and i hate that . Yuri didn't jack the price up and gets my respect for that and definitely earned the first shot at my business in the future as well.

Great experience at this storage center. Desi got me all set up with my new unit. She is awesome! Answered all my questions and thoroughly explained the details and the terms. Very easy and straight forward. The facility is very clean, and very safe. Both are important when storing goods. The facility is easy to navigate as well. Overall, great storage center. I highly recommend it!