BMW Motorcycles of Detroit

BMW of Detroit has a top notch sales team! Jennifer Ott was very knowledgeable and could explain everything with ease! Great dealer!

Were very fortunate to have not only a BMW bike dealership but a very professional dealership at that. Living in Northwest Ohio we have lost two Ohio BMW dealerships that I purchased bike's from previously. The staff at Detroit has been exceptional, from product knowledge and friendly conversation, to the first class service at the hands of Don Lusk. I will continue to patronize this dealership and there services. I realize how important they are for my needs. The fact that they have gone out on a limb and elected to build a brand new facility is wonderful. I wish them success, I cant wait to see the project when completed. Good Luck to all of you at Detroit BMW.

I had the great pleasure to be assisted by Jennifer Ott, Sales Manager, for the purchase of an Extended Warranty, who was espousing how sensible this warranty is based on the cost of the coverage for the number of years. I am good for 6 years, and unlimited mileage -- one of the best warranties I've ever purchased.

I never would've been aware of this Warranty were it not for her posts on Facebook. As she is a BMW MOA Ambassador, I had been following her posts, and happened to catch her mention of this. (I had bought my bike at a BMW dealer in NYC, which has since closed.)

She never pushed me to do it immediately, and suggested waiting until I get an in-progress move from NYC to the midwest settled, and then she would assist over the phone.

She also helped me to educate my local dealer with getting the required document needed tp get the Warranty in place. Without her assistance, I would not have this Warranty, nor would I have even considered it.

She is a true professional, an incredible Ambassador for BMW, and a delight to work with. Whether I am in NYC, the midwest or somewhere else, my next bike purchase will have me calling her. And yes, I will buy the Warranty with the bike.

There is the place and the people to go to!
I came here with little-to-no experience and background on motorcycles or gear except for a safety class for my endorsement. Jeff spent over an hour explaining just riding gear and letting me try on boots, jackets, helmets, and gloves for comfort and fit, explaining what it should feel like if it's the right size. Jen took over the transaction for my first bike and made sure that I got the full benefits of all the incentives available. They made everything quick, easy, and stress-free. At no point did I feel pressured and I could tell that Jeff and Jen both truly wanted to set me up to make sure that my first riding experiences would be as awesome as possible.

I have had all positive experiences here. The parts department folks are very knowledgeable and the prices are pretty reasonable. I have a 40+ year old motorcycle and they have had no problems helping me get the parts I’ve needed.

The sales department is also fantastic. Jennifer was helpful getting me onto a used R1200RS and the whole sale process was hassle free. These folks know their business well. Highly recommended!