Drake’s Collision

I recently had substantial accident damage to my new Lincoln Aviator repaired at Drake's Collision and Detailing. I can sum up the entire experience in one word: FANTASTIC. The vehicle was picked up the day after my initial contact. Paperwork was immediately processed and the hunt for all the needed parts was started. I would like to contrast this with the estimate I received from a local Lincoln dealer that "We'll pick up your car in 2 weeks and start the repairs in about 1 1/2 months.". Throughout my entire experience with Drake's, I was extremely impressed and very pleased. The loaner vehicle was a newer Edge that I felt very comfortable driving. I received frequent communications regarding the status of my Aviator from Jackie, who truly did a fantastic job on all the actions and paperwork required for the insurance claim to fix my vehicle. The "moment of truth" came a few days ago when I was notified I could pick up my vehicle. I am very pleased to say that the repaired vehicle was, as mentioned above, FANTASTIC. Both driver side doors were heavily dented and the driver rear quarter panel was completely destroyed, exposing the many electronic components (including some damaged) that the vehicle contained. Looking at the repaired vehicle brought a giant smile to my face and my wife's. You would never believe it had been so damaged. Everything was repaired perfectly and, best of all, the "Ceramic Pearl Metallic" paint repair was a perfect match. In summary, I would highly recommend Drake's Collision, and if you are lucky you might also get Jackie to be your liaison. I am one extremely happy customer.

Great quality service. I could not be happier with how things went. Every staff member I interacted with was so helpful and nice. Jacquelyn treated me as if I were her only customer and made sure my car was fixed in a timely manner. The people at the front desk communicated very well with me throughout the entire process. Teddy made sure I was happy with my car before driving off. I will definitely be recommending Drakes Collision.

I originally put out a review which was negative because I was upset about the length of time that it took to get my car repaired. However, I was totally wrong for doing so. In reality, Drakes is actually an excellent repair facility. Jaclyn is sensational eith her work ethics and I totally apologize for the bad review I gave them. They are an awesome Auto repair company. I simply do not want other people looking for auto repairs to get the wrong impression of the company. So Drakes, please accept my apologies for giving you a horrible and negative review. Hope your company will forgive a brother

Jackie is a top-notch boss lady. She will make sure the work on your car is done in a high-quality way and as quickly as possible. When I needed my front bumper fixed, she gave me a SUPER fair price and it just shows that even though she has to make her money, its not ALL about the dollars for her. And this isn’t the first time she has brought my car back to life for me! I would highly recommend Drake’s Collision to anyone.

I am very pleased with the work Drake’s collision did. They turned my front end damaged camaro into a beautiful car again. They detailed it and made my car smell real good after their work was completed. It’s a sweet touch to how clean my car looks now. I’m happy I came here because they really do take care of their customers here at Drake’s Collision. Thank you Sam, Jackie and Arthur!