ABC Warehouse

• Karol Montgomery
  
  
  (October 5, 2022, 9:31 am)

  I recently had to replace 3 appliances, one still under warranty, within a short time & now all of them are under extended warranty. It's a good & necessary thing, I never thought so before. The items are great & the sales people are stupendous! I highly recommend them.

• Shanele Van Zee
  
  
  (September 5, 2022, 6:09 pm)

  I have recently had many encounters with the staff at the Livonia, MI store. I can honestly say that my rating would have never reached 5 stars if it wasn't for the amazing customer service that my husband and I received while working with Damon. He has GREAT customer service skills and has been all around polite, professional, and easy to work with!!! During a recent endeavor I was assisted by John. It was not the same professional encounter that I have experienced during other visits. He was visibly upset about something (I heard him cursing when walking into the office door up front), and he wasn't terribly interested in assisting me. I explained to him that I had worked with Damon during my others visits and that he had told me I could exchange my dishwasher replacement for a different model. He replied "you'll have to come back on a day that Damon is here than. I don't know how to do that", and walked away. Luckily, my very next visit to the store, Damom was there again and was able to bump my review back to 5 stars. Overall I highly recommend this store, and Damon! Their prices are reasonable and they stand by their products.

• Tonnie Holloway
  
  
  (August 14, 2022, 9:23 am)

  Good Customer Services. Damion help me. He was highly knowledgeable, supper friendly and was very in tune with me and my mom's needs. The store was beautiful and didn't look like a warehouse at all. .The design and layout makes sense. The experience makes me what to shop at ABC. The selection and the service is awesome.

• Steve Vidaurri
  
  
  (July 24, 2022, 7:14 pm)

  Damon was outstanding in his service and professionalism! After discovering that our wall oven combo that was PAID for at Big George’s in Ann Arbor was sold to someone else, I called the ABC Warehouse in Livonia and spoke with Damon. I explained my issue and he checked his stock, finding he had the LG wall oven combo model we needed. This was on a Friday afternoon and he guaranteed me he could have it delivered to his store on Monday. I asked if he would price match and he did so without hesitation. I met with him on Saturday to make the purchase and on Monday he sent me a text showing the wall oven combo had arrived.
  I would highly recommend speaking with Damon for your appliance needs and ABC Warehouse in Livonia. If he is not available, I would recommend speaking with Wayne.

• Cassie Berends
  
  
  (June 4, 2022, 12:46 pm)

  Damon was fantastic from start to finish! Took the time to show me a bunch of different refrigerators after I realized that the one I picked out wouldn't fit. Was able to get me great financing and next day delivery even though it was late on a Friday!! Also wanted to point out that the delivery team was absolutely wonderful as well. They were on time kept in communication with me about my delivery time and there was no damage to either the appliances or my house!

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Kelly J. 01/20/19. We walked in with 5 mins til close and Ron was nothing short of a great person to buy our new TV from. Thank you to all your hard work and we will be back for ALL our future purchases....

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