Rihm Kenworth - South Saint Paul

Great job, people at the counter kind, helpful, and polite. The only slow down was who's paying for what...warranty vs owner to approve workorder. Nothing to do with Rihm Kenworth.

Had great help from one of the sales person by the Name Jeff Pace, he is so professional especially with advice and the way he helped in equipping our new truck in 2023 Nexgen T680 with all what we wanted! Generally everything went so smooth , I can recommend you try Kenworth its worth it!!!

Purchased a part from Jimmy in the parts department over the phone. Jimmy had no idea who I was, just knew I was from Missouri. He has provided me the best customer service experience I have had in years at any dealership dealing with a parts counter person. Very friendly, helpful, appreciative and most importantly, called me and left a voicemail letting me know everything was good to go and gave me the tracking number to track my shipment. He was under no obligation whatsoever to call me back to provide me the information. I was a GM at a KW and PETE dealership for several years and you are exactly the kind of guy that moves up the ranks quickly. Thank you for going above and beyond! Hard to find those qualities in people anymore.