Floor Coverings International

Excellent customer service and vehicle serviced very quickly! Staff very friendly

Napa is always a great place. Friendly and knowledgeable people always!

Best price for brake pads, no waiting to be served.

Columbia City Napa is the best!! Always helpful and knowledgeable!! Great prices and friendly staff! I’ve been a customer for almost 20 years and they’ve never let me down!!

Had beautiful Shaw carpet, Color Statement II, installed on 2 levels of our house through Floor Coverings International and Matt S worked with us and was wonderful throughout the whole process.

Matt was professional and knowledgeable and patiently listened to our concerns and carefully guided us in choosing the right color, carpet brand, and carpet quality. He made several trips to our house with different samples for us to consider.

The carpet was installed on the exact dates promised.
The installers were amazing workers. They did a beautiful job stretching the carpet; there is absolutely no rippling or buckling and the finishing all around the perimeters are outstanding.
They vacuumed all the floors at the end and swept up the garage as well, where they had stored the discarded and new carpet and pad.

We did, however, have great concerns about a seam that was placed 6" in front of two doorways instead of straight under them, and also some other seams that were showing too much to our liking, and shared this with Matt. He arranged for a seam specialist to come right away, and after this specialist worked his magic, one could only see the seams when actively looking for them.

Due to our unhappiness about the "misplaced" seams, Matt worked with us and adjusted the final cost so we would come away from the total experience as satisfied and happy customers.

The important lesson learned here is to ask questions ahead of installation where the seams will go, and anything else one might wonder about; I will certainly ask for a drawing of the layout next time so there will be no surprises after all is said and done. But I'm trustful that will not need to happen any time soon.

Thank you, Matt and your team, for all your hard and excellent work. We love our new carpet!

Went for battery. Didn't have my old battery but got one that would fit. Got credit for old battery, great surprise. In and out in 10min. Great service!

"The customer service we received was stellar. A wide selection of floor coverings were provided, our consultant worked closely with us to keep project within budget, installation was beautiful. and my clients couldn't be happier!! I will definitely use Floor Coverings International time and time again as I prepare my listings for market. By the way the home sold in one day in multiple offers, I can't help but believe the flooring contributed to the home appeal."
(Score 5 out of 5)

Matt was great to work with and kept the lines of communication open (a rarity for most contractors we've worked with). Excellent product and competitive prices. We highly recommend FCI of Bloomington.

Matt was incredibly professional, the price was competitive, and the materials were high quality. Matt and team were also able to hit a very aggressive install schedule that helped keep our project on track.

Quality of the product and installation was outstanding! Matt was also great to work with!