The Waterford Independent & Assisted Living

• Wanda Jackson-Hill
  
  
  (January 18, 2020, 8:19 am)

  My mother and I have had such a wonderful experience with Waterford; that I felt it absolutely necessary to take time to publicly share our story - in hopes that it may help others during this difficult transition in life.
  
  Long story short, I am an only child who lives with my family in California, and my mother resides in Minnesota. Dad passed away several years ago, and up until two months ago - mom was fairly independent on her own.… she’s always been very strong willed.
  Then one day I got a call from the hospital... It seems that mom’s dementia has been progressing for quite some time, and it broke my heart that I wasn’t there to be fully aware of it.
  
  From California, I had to make some quick decisions in order to get my mom transitioned, and make sure she was safe. After researching several retirement communities in Minnesota, I chose Waterford, sight-unseen.
  
  With my first phone call, I was directed to a lady by the name of Samantha - who was absolutely wonderful and knowledgeable with coordinating every part of mom’s transfer. The logistics of the move, she recommended moving companies, hospice & transitional care, all of it. They even set up a conference call between myself, the director of nursing, and the specific nursing staff who would be looking after my mom during all three shifts, so that we were all able to be on the same page with mom’s care plan - and I felt so much relief I can’t even relay it in words.
  
  I made it to Minnesota for a brief day to move mom into Waterford, and my first impression is that the facility was pretty nice, and all the staff seem friendly.
  
  Just recently I was able to make it back for a full week. When I made travel plans to Minnesota, I specifically rented a car and made some plans for things mom and I could do while I was there. Once I was at Waterford, I realized how many activities they set up for the residents there, and my mom was already immersed in several of them! Four out of the five days we didn’t even leave the facility, because there were so much for us to do there - and mom really enjoyed introducing me to some of her new friends. Again, such a relief!
  
  Sorry I was not short, but I sincerely hope it can help another person who was in the same difficult position I was in, and how wonderful the outcome can be. Thank you so much to Waterford their staff for you do. God bless you!

• Anne Johnson
  
  
  (December 20, 2019, 4:08 pm)

  I have a parent who has been in the Waterford community for 10 years. They lived in the assisted living and then needed to move to memory care. I'm always impressed by how the management is involved and seem to really care about each individual resident.

• Katherine Johnson
  
  
  (December 3, 2019, 5:21 pm)

  My sister said it best. THANK YOU for all the genuine care you provided to our grandma. Thank you for becoming extended family members. We loved everyone, and we will miss you all. Grandma passed away recently and absolutely loved Waterford Manor staff. Everyone made us feel so welcome every visit.

• Mary Rooney
  
  
  (April 22, 2019, 1:09 pm)

  I have worked at Waterford for just over 2 years now, and I can proudly say that the staff and residents are some of the most dedicated, friendliest, lighthearted, and helpful people you will ever meet.

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