Family Eye Clinic & Contact Lens Center - Eden Prairie

Great experience! My doctor was very helpful and kind, and the techs were great in helping with selection of my glasses!

Due to insurance reasons I have had to go to other places - Lens Crafter, Walmart. They just do not get it right and I have had trouble with getting a good prescription and glasses. I pay out of pocket to come to this place. They get it right and are very helpful. I have actually moved out of State but will come back here once a year to see them when visiting family.

We have been going to the Family Eye Clinic in Eden Prairie for more than 20 years and have found their services exceptional. Dr. Lannom is the doctor I have been seeing and is extremely professional while being very down to earth and caring in his approach to working with me. They are up to date with all of the specialized equipment necessary to evaluate the condition of your eyes and necessary treatments to provide you with the best vision you can obtain. All of the staff are friendly and seem to want your experience to be as pleasant as possible.

They were friendly and had a clean environment. When I walked in I was quickly greeted, got the paperwork signed and had a partial examine. There were 3 people sitting at the desk and they were very responsive and helpful. However, after check-in I sat and waited over an hour for the 1 doctor to sit me down and finish the exam. The final step took only about 15 minutes. I don't want to know what type of business can afford to have 3 greeters sitting around waiting for that bad of a bottleneck. And I obviously won't be going back if I have to wait an hour for a 15-minute exam.

Edit:
After using my new prescription for 2 months I am changing my review from 2 stars to 4 because the final result was good. They are friendly and they do good work. Minus 1 star for having to wait an hour to see the doctor.