Stempf Automotive Industries

Best customer service and products

I own a heavy duty truck repair shop in Monroe, Ohio. I recently purchased shims for three axle alignments from Stempf. The pricing was good and the shims were delivered to my shop quickly.

The only problem I had was that I wasn’t able to just go online and order for delivery. The site isn’t set up for e commerce unless you set up an account with them first. I had to make a phone call to order what I needed. I bought enough so that I won’t have to order for a while. I will probably have to call the next order in as well because I won’t need them for a while.

For 33 years I've done business with Stempf Automotive. I can honestly say that my experience has always been top notch professionalism, knowledge, and personal attention. It's nice to find a business where an actual person always answers the phone instead of one of those recordings that says, "For so and so press 1, so and so press 2... I give Stempf an A plus all the way! Good job! Please keep it up!

Awesome Customer Service. Big Shout out for Jason Cook. He was very helpful and knowledgeable.

Stempf Automotive helped me recently with an Air lift product. I needed it in short notice so I could go on my hunting trip. Thank you for being there for me in a time sensitive jam !