Address: | 3941 Quebec Ave N, New Hope, MN 55427, USA |
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Postal code: | 55427 |
Phone: | (763) 545-8872 |
Website: | https://www.carstar.com/locations/mn/new-hope-15510/ |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
They did an outstanding job car looks wonderful, they even detailed it inside and out. Thanks for the great work.
Justin was great to work with. Professional, knowledgeable, and friendly. Repair was done within a day. Glad everything went well.
They really take care of your needs.
They're nice and considerate and they did a good job
This place is amazing and will refer everyone who needs work done on their vehicle as well as go back to them for future work! My car was involved in a hit and run which my side mirror as well as significant damage was done to my driver side. After calling my insurance to file a claim, they recommended me to CarStar. I called them the Wednesday before Thanksgiving and they let me know I could do a walk-in for an estimate. I was greeted immediately and let them know my situation and they looked at the damages of my car and explained in detail the work that will need to be done and answered all my questions.
They got me in that next Monday since it was a holiday weekend and let me know it would be ready in 7-10 days. I waited outside for a couple of minutes for my Uber to take me to the car rental place and one of the employees saw me standing outside and asked if I would like to come in take a seat so that I wasn't standing in the cold.
I received a courtesy call in the middle of that week in which they let me know that everything was going great and gave me an estimate of when the work would be complete. I, then, received a call that following Monday that the work had been completed and my car was ready to be picked up. Once I arrived, I was taken outside to look at my car and they explained again in detail the work that was done.
I was treated with the utmost respect by employees and communicated with during the whole process. AND they clean the interior and exterior of your car before you pick it up!! My car feels like it drives better than it did before. The best customer service and quality work!