Analisa Jayasekera, MA, LAMFT couples counseling

Sitting in the store right now. They are saving me tons of money, putting me in a new phone with no out of pocket. After the customer service online, at the 800# and the Asurion told me it would be between $250-$500 to fix my issues. Highly recommend this store. It will be my new go to!!! Thanks so much Rivan for all of your help.

Great service Rivan got me 2 new devices and my bill stayed the same. He was very knowledgeable and confident. I was in and out.

Shon was amazing so patient and nice. Helped us recover important stuff after we were losing hope. Excellent service

Shon is one of the best Verizon representatives that I have ever been to. He made my experience so easy.

I would like to start off this review not only is based by my recent experience, but also the years I’ve belonged to verizon. If you would like great service come to this location. I recently worked with Shon, who was friendly, good conversationalist, and willing to help me in anyway possible. I spent almost 6 hours at the verizon in novi just before and had gotten no where with my broken phone, including very unfriendly staff. That unfortunately made me leave feeling like I as a person did not matter. Shon was able to help me in 1 hr time. I left the store with a huge smile on my face and a brand new phone. I’ve gone to this verizon for years and since moving I tried a new location. After second try there I found myself driving 40 mins and that drive was well worth it. The staff has always been great. Not to mention, I may regret this but they always have a good stock at the store so I do not have to wait and order a phone. Highly recommended. Shon thank you for the wonderful service!!!