State: | Minnesota |
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Address: | 18753 Cleveland Rd NW, Elk River, MN 55330, USA |
Postal code: | 55330 |
Phone: | (651) 373-0566 |
Website: | https://www.rover.com/sit/sophif56940 |
Monday: | 8:00 AM – 9:00 PM |
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Tuesday: | 8:00 AM – 9:00 PM |
Wednesday: | 8:00 AM – 9:00 PM |
Thursday: | 8:00 AM – 9:00 PM |
Friday: | 8:00 AM – 9:00 PM |
Saturday: | 8:00 AM – 9:00 PM |
Sunday: | 8:00 AM – 9:00 PM |
Do not use this Facility. We went and did a visit and everything was good and we felt comfortable with Sophia taking caring of our dogs. Then when it came time for our dogs to be boarded Sophia was not around and her husband Travis was in charge.
I left detailed instructions with their routine and pill schedules and it was never followed and honestly probably never looked at again after I left.
They were not getting water when they were there and when they got home they drank 2 bowls of water instantly.
They most likely never got there allergy meds as they were super itchy, and I know they didn’t get all their hip and joint meds.
I always provide specific treats due to allergies and they were never given to them.
At the most they were let out a max of 3 times a day for around 20 minutes max at a time. I know this as there are cameras to watch your dogs when you’re gone. One day the camera was shut off for 12 hours. The day we picked them up they were in the kennel for at least 6 hours without being let out. They never got let out in the morning before 8:30 AM.
The water bucket they used for cleaning the kennel areas was disgusting and had poop in the water. My dogs never have accidents but being locked up in Jail all day they had to relieve themselves somewhere.
All the husband talks about is playing his video games. Obviously he’s LAZY and shouldn’t be able to be around animals.
I was woke up to a dog puking the 1st night home and now I will have vet bills from them being in such unsanitary situations.
I reached out to Sophia about all this and was told she has been getting numerous complaints and intends to scale back the kennel in accordance with Travis’s abilities to improve the care he provides, back to basics kinds of things.
This business should not be around at all with the animal cruelty and neglect that comes with it.
I went out of town and left my dog there for a week and he loved it so much I swear he didn’t want to come home. Lol
Great people and great environment. bring your dog's there for an elegant weekend while you have one yourself
Super suites for dogs! The owner operators care for clients as their own. Dogs are played with multiple time daily in a safe and secure enclosure.
This is a well maintained facility with lots of room for large size dogs.
I own this and it's great and I love it